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Shipping and Returns

Order Processing & Shipping

Please allow 3-5 business days for order processing, pending product availability and payment verification. Once an order has been placed, it cannot be modified or cancelled. Please confirm that all order details are correct before completing the checkout process.

You will receive an automatic confirmation email once your order has been placed. If you do not see the order confirmation within a few minutes of ordering, please check your spam email folder.

Due to high demand, items may become unavailable even after an order has been placed. In this case, a refund will be issued to the original payment method for the amount initially paid. Please allow 3-5 business days for the refund to appear on your bank statement. 

AMIRI does not ship on weekends or major holidays.

All orders are reviewed by our security team and can be cancelled by AMIRI at any time.

Once your order has been processed by our fulfillment team, you will receive a shipping confirmation email with tracking information enclosedAll orders are shipped UPS Ground with a signature required. Please note that during the COVID-19 pandemic, UPS is unable to require signatures to ensure carrier and customer safety. 

Orders may experience shipping delays during special releases, major holidays, and markdown periods.

 

Holiday Shipping Information

To receive your shipment by December 24, AMIRI recommends placing your order on or before Tuesday, December 15.

*Delivery date not guaranteed due to potential carrier delays.

 

Returns

To initiate a return, please contact customer service at support@amiri.com

AMIRI currently allows returns and exchanges within 20 days of the order delivery date. All returned items must be unworn, undamaged, and unwashed with all original tags attached. The original invoice must be included with any return. Failure to do so can delay the processing of your return. Return shipping will be paid by the customer.

Returns are processed within 7 business days of arriving at our facility. This period may be longer during peak periods. Depending on your payment provider, it can take up to 5-10 business days for the refunded amount to appear on your bank statement.

If AMIRI determines that any products are not in original condition, a refund will not be granted and the items will be returned to you. 

 

Markdown Period

Items purchased during a markdown period or marked as FINAL SALE are not eligible for return or exchange.

If AMIRI marks down the price of an item you have already purchased, we will adjust the sale price at your request within 10 days of your shipment date. 

AMIRI does not participate in price matching with other retailers.

AMIRI reserves the right to extend, modify or discontinue markdowns at any time without notice.

 

Lost Packages

Please note that once proof of delivery is attached to a tracking number, AMIRI is not responsible for lost, damaged, or stolen items. All risks are assumed by the courier. 

If you have any additional questions or require further assistance, please contact support@amiri.com.

 

Customer Service Hours 

Monday – Friday 

10am – 6pm PST